Shipping policy
Hello Dovey Shipping Policy
Made to order: Every item is handmade just for you.
Time needed: Please allow 4 business days to craft and prepare your item before it ships.
Holidays: Processing times may take longer during peak holiday seasons.
Shipping Rates and Delivery
Carriers: We ship via standard local postal services.
Cost: Shipping fees are calculated at checkout based on your delivery address and order weight.
Delivery times: Delivery takes an extra 3 to 7 business days depending on your location.
Tracking Your Order
Confirmation: You will get a shipping confirmation email with a tracking number as soon as your package ships.
Updates: Use the tracking link in the email to check the current delivery status of your package.
Delays: We are not responsible for delays caused by customs processing.
Lost or Damaged Packages
Damaged items: If your item arrives damaged, please send us photos within 48 hours of delivery.
Lost items: If your package gets lost in transit, contact your local postal carrier or reach out to us so we can help find a solution.